Admin overview

The Admin back-office is where you operate your service behind the scenes — the counterpart of the customer-facing Platform. You sign in with a supervisor account and manage the people who use your platform, the projects they create, the messages your service sends, your branding, and your team.

Signing in and getting set up

• Sign in — log in with your email and password; a

one-time code (2FA) protects accounts whose email and phone are verified.

• Dashboard — your getting-started checklist:

complete your profile, company details, email sender, and branding.

Managing your service

• Consumers — the end-user accounts of your platform:

browse, search, create, edit, verify, and control account status.

• Projects — the projects your consumers create:

inspect them, manage their teams and API keys, and change their status.

• Usage & billing — consumption and cost over a period,

per metered feature.

• Messaging — the emails and SMS your service sends:

configure senders, send messages, and review history.

Configuration

• Team & supervisors — your back-office team accounts and

your own profile, security and devices.

• Settings — your visual identity (logos, colours) and

security policy (2FA, login notifications, sessions, verification rules).

• Verifications — the email / phone / IP

verification audit trail.

• Media library (CDN) — upload and deliver images.
• Translations — translate text into other languages.
• Countries — activate the countries your platform serves.
• API keys — keys for the admin API.
• Event log — the audit trail of everything that happens.
• Feedback — feedback submitted from your platform.

Finding your way around

The top bar groups these areas into tabs; some open a row of sub-tabs. List pages let you search and open a detail record, and detail records expose the actions available for that item (edit, suspend, delete…). A coloured banner at the top of the window tells you which environment you are in. Every change you make is recorded in the event log.